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Action list
Pipeline
By person
Bid / Enquiry type
Product line
OEM / Brand
CustomerOwnerStageType ProductsOEMsValueFollow-upDeadline
Customer details
Enquiry details
Shepherds this case start to close. If they're later unavailable, ownership follows the continuity rule in Settings.
Active Prospect = you're shaping this before any real bid/order exists yet (no deadline β€” just a follow-up reminder). Most enquiries start as New. Only pick Won if this is a deal you already have full order confirmation for.
Products and OEMs
GeM bid details β€” select "GeM bid" as type to enable
Notes
Organisations

One record per real-world organisation β€” Contacts and Enquiries link here, so "Police Dept" and "Deptt of Police" can never quietly become two separate customers.

Who carries this?

Look up a product or OEM brand to see every Distributor/Supplier/OEM tagged as carrying it.

CustomerBid No.OwnerStageDue dateOEML1RAValue
No-quote archive
Archived bids auto-delete 6 months after no-quote decision.
Quick margin checker
Margin bands β€” quick reference
ProductWalk-inCorporateGovt 3-quoteTenderHandled by
Incentive Payable Report
Person# Deals creditedTotal payable
Deal-by-deal detail
CustomerValueMargin %PoolSplitCalc date
Quote No.CustomerStatusValueDateValid untilPrepared by
Smart Filing Assistant β€” 3 steps, 20 seconds

Answer 3 quick questions. Get the exact Google Drive folder path and filename to save your document.

Step 1 β€” What type of document?
πŸ“„ Quotation sent
πŸ› GeM bid document
πŸ“‹ Purchase order received
βœ‰οΈ OEM support letter
πŸ”§ Project document
🏦 EMD / Bank guarantee
🧾 Invoice raised
πŸ’° Payment received
πŸ“¬ Correspondence
πŸ“ Other document
New hires are added by Ashok in Attendance/Leave β€” they'll show up here automatically. This page is for assigning Command Centre access (Tier, ownership flag, PIN) to people who already exist.
NameRole / DesignationDepartment PhoneEmailStatusJoined
How ownership flags work
🟦 Field Sales
Who brought the lead from the field
🟧 Pre-Sales
Site work, BOM, technical assessment
🟨 Special
Opened the door, made the connection
🟩 Backend
Quote, follow-up, backend coordination
πŸŸ₯ Technical
Technical support, service execution
⬜ Completion
Closed it / management oversight

All 6 flags are optional. Fill only what applies. Total must equal 100%. Same person can hold multiple flags β€” percentages merge in incentive calculations. Inactive people are hidden from dropdowns but kept for historical records.

Masters (PIN protected)

Product line and OEM masters. Editable by Rajiv and Sangeeta only. PIN required.

Config Masters (PIN protected)

Customer Type, Segment Type, and Enquiry/Bid Type lists used across Contacts, +New, and Quotations. Add, delete, or sort A–Z.

Used to auto-guess Salutation and Title/Rank when entering a new contact. Add names here as you notice gaps β€” this list only gets more accurate with local input.
Follow-up Cadence ⚠ placeholder days β€” confirm your real numbers below

For Active Prospect cases (and any enquiry without a real bid deadline), this decides how often a follow-up reminder recurs, based on Priority. Logging a follow-up resets the clock; if it lapses, both the salesperson and Sales Backend see it on the Dashboard.

Incentive Templates ⚠ placeholder numbers β€” set your real percentages below

Each deal type has its own split across nine roles. A role's percentage only applies when it's ticked as involved in a given deal β€” untick it in the Incentive Calculator and its share redistributes proportionally across the roles that were involved. Each template must total exactly 100% to save.

Team Splits for roles shared by more than one person

When a role's slice of a deal goes to a team rather than one person, this decides how it further divides among them by default β€” editable per-deal in the calculator itself. Sales Backend reflects your stated split; the others are neutral placeholders until you set real ones.

Rajiv approval β€” auto-trigger threshold

When a new enquiry's estimated value crosses this amount, "Rajiv approval needed?" auto-switches to Yes. Checked against the enquiry's primary owner β€” a salesperson you trust more can have a higher threshold; someone newer can have a lower one.


Build: v47 β€” check this after every deploy to confirm it went live
Data management
Backup before opening any new version from Claude. Restore takes 30 seconds.
Bulk import enquiries (Excel)

Build a list in Excel using the template below, then import the file directly here. Every row creates or updates a Contact automatically. Rows that also have a Product or Value filled in additionally create a Funnel entry β€” a visit with no firm requirement yet just adds the Contact, so the pipeline doesn't fill up with empty enquiries.

Archive management

About

IEIC Command Centre v3.0
Phase 1 complete: Filters (3 dimensions), Tag multi-select, Masters with PIN, GeM sub-stages, Contacts database.
Phase 2 coming: Meeting AI, Mic input, Quotation builder.
Phase 3 coming: AI Decision Maker, Escalation ladder, Financial inputs.

Masters β€” PIN required
Enter your 4-digit PIN to continue